Returns, refunds and exchange policy

Please keep your receipt for anything you buy from us. It will ensure we can help you if you need to bring something back.

Returns – non faulty goods

Return to store within 28 days of purchase for an exchange or credit note. Non-faulty products can be returned if they are unused and in perfect condition with their undamaged original packaging.

Returns – faulty goods

Will be repaired, replaced or refunded if returned to store within 28 days of purchase.

Need help?

Contact us at info@boroughbridgehardware.co.uk or visit us in-store.